Abhijit Lenka
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When I retrieve one OTP, for second OTP I need to close and open again and that to after 20-25 seconds else it will give me the same OTP. If 2nd OTP can be available post swipe down on the screen itself without closing, it would be bit relaxing. Hope you may consider this.
2 people found this review helpful
Hello, thank you for the feedback. The app can operate in two different OTP modes (determined by your service provider's policy). One mode, known as time-based OTP, generates a new OTP on a set time interval (e.g., every 30 seconds). The other mode, known as event-based OTP, behaves as you described.
Ronald Ayles
Frustrating is all I can say,having difficulty log on ,although did manage to do it when I talked to them the first time , still trying to work it out
Raphaël Biet
Works fine. But it annoys me a lot, that everytime I have to tap to generate a password, and then tap into the password area, when this 2 taps are what I do all the time. There's almost nothing else in the app, so it should really be the default, and the other things should be a tap away. It's not a big issue clearly, but as I have to use it dozens of times per day, and everytime I'm thinking, "c'mon, why do I have to do these useless taps.."
4 people found this review helpful
HID Global
November 28, 2023
Hi Raphaël, thank you for your feedback. Regarding the 'initial tap,' our app supports numerous operational modes, and multiple service providers per device. Therefore, we've adopted a standard approach to capture the user's intent & address all use cases. As for the 'extra tap' required for the keyboard, we'll look into it. Thank you.